Privacy Policy

Introduction

Welcome to https://probate-house-clearance-service.vibereports.co.uk (hereinafter referred to as “Probate House Clearance Service,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and processing of information about you in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticutt Data Privacy and Security Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to our online platform, applications, services, and products offered under the domain https://probate-house-clearance-service.vibereports.co.uk. Please note that this policy does not extend to third-party websites, applications, or services that you access through links on our site, as they have their own privacy policies governing your data.

Processing Activities

This Privacy Policy governs the following interactions:

Your use of our applications and services as an authorized user.
Visits to our website(s) linked to this Privacy Statement.
Communications you receive from us, including newsletters, emails, telephone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data, which can include:

Account Information: Details related to your account creation and management.
Payment Information: Credit card details and billing addresses for processing payments.
Financial Information: Bank account numbers, investment portfolios, or other financial records.
Purchase Information: Transaction history, order details, and product preferences.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data.
Location Data: Geolocation information from your devices when you interact with our services.
Feedback: Responses to surveys, reviews, or comments provided by users.
Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts.
Product Information: Details about the products or services you purchase or express interest in.

We collect this data through various means: user input forms, account settings, direct interactions with our customer support team, automated technologies (such as cookies and tracking pixels), and third-party service providers who assist us in processing your information. Additionally, some personal data may be shared with us by third parties, subject to their privacy policies.

Cookies

We use cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that serve different purposes:

Strictly Necessary: These cookies enable core functionalities of our website, such as allowing you to log in and access secure areas.
Preference: They remember your preferences, such as language settings or display options.
Analytics: Used by analytics tools to gather information about how visitors interact with our site, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including legal requirements and business needs. Once the purpose has been achieved or when no longer required by law, we will delete or anonymize your personal data. The specific retention periods vary depending on the type of data and the context in which it is processed.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communication channels, secure data storage, and engagement with trusted third-party processors who adhere to strict security standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18 (or 13 in some jurisdictions), and we do not knowingly collect personal data from children. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access: The right to request access to and receive a copy of your personal data.
Rectification: The right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to limit the processing of your data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights or have questions about our data practices, please reach out to our privacy team at the contact details provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to regularly review this page for updates.

Contact Information

For inquiries related to privacy, data requests, unsubscribe requests, or if you have any questions about this policy, please contact us:

Email: [email protected]
Postal Mail: Privacy Policy Inquiries, Probate House Clearance Service, [Provide Address]